Driving Intelligence: Connected Vehicles, Edge AI, and the Future of Customer Experience

Connected vehicles are no longer just transportation. They are intelligent, always-on platforms redefining how customers experience mobility. From personalized in-cabin AI to real-time data ecosystems that span the vehicle, the cloud, and the road ahead, the opportunity for OEMs to deepen customer relationships has never been greater. Join Mahendra Muli, Worldwide Head of Connected Vehicle Experience at AWS, and TJ Urglavitch, Director of Cloud Services at Toptal, as they explore how edge AI, connected infrastructure, and cloud-native architectures are converging to create experiences that evolve long after a customer drives off the lot. The conversation will examine what it takes to move from raw vehicle data to meaningful customer moments, and what separates the OEMs building lasting loyalty from those still catching up.